Training Program

CAFE TRAINING PROGRAM
YOU’RE THE LIVE SHOW. THE LIVING, BREATHING PERSONIFICATION OF ROCK.
Authentic. Passionate. Irreverent. Unpredictable.
This is what you’ll experience with Hard Rock; from our training experience to the service we provide to our guests. Because our business is so unique, it requires unique individuals. Our self-driven Management Training Program is a detailed process that allows you to take charge of your own learning and become a student of the Hard Rock business…without a doubt, the greatest industry education possible.
Training
Staff Training Components:
  • Industry-leading training materials: visually-enhanced workbooks, pocket-sized job aides, visceral music-oriented videos
  • Detailed training schedules with only highly-qualified & certified trainers
Staff Training Components:
  • In-depth training in all areas of the business: Kitchen, Service, Bar, Retail, Financial, Group Sales & Marketing, Operations Management and Administrative Functions
  • 5-8 weeks of training in a Certified Training Store
  • 3 weeks of training in the Home Cafe
  • Rock 101 – Hard Rock’s week-long, instructor-led corporate university focusing on the brand’s unique culture, identity and business philosophy
  • ROCK U – Hard Rock’s online university: e-learning courses focusing on specific management functions and processes
  • Rockipedia – Hard Rock’s all-inclusive, online search tool, detailing every cafe process
How far do you want to go with your career?
You decide with your understanding of our business, passion and individual initiative.
Come hear what all the noise is about – and join the show!